1. Your suburb
Start with the property location. Airmax is based in Rolleston and serves Greater Christchurch, with wider Canterbury travel considered where applicable. The suburb helps establish the practical service area and next step.
2. The rooms involved
Explain whether the priority is one living area, a bedroom, connected spaces or several rooms. Add approximate room dimensions and ceiling height if known. These are useful starting points, but they are not enough on their own to select a final system.
3. Layout and everyday use
Note open-plan areas, hallways, stairwells, large openings and when the rooms are normally occupied. The comfort goal matters: describe what is difficult now and what you want the space to do better.
4. Details of the current system
If equipment is already installed, include the visible make and model and explain whether this is an installation, service, repair or replacement conversation. Describe specific symptoms rather than guessing at the cause.
5. Safe photos with context
Useful photos show the whole room, a possible indoor position, the likely outdoor area and any existing equipment. Avoid close-ups that remove the surrounding context. Do not climb or remove covers to take a photograph.
Check your preliminary fit and service area
Use the Airmax Heat-Pump Fit Check for an initial category, then review heat-pump installation, approved locations and project scope. Airmax handles residential, commercial and tiny-home work, with wider travel assessed when the project makes practical sense.
Start with a clearer conversation
These details help Airmax understand the starting point and decide which questions need to be answered next. They do not replace a site assessment, system sizing or a confirmed scope.
Send your suburb, room information and safe photos through the Airmax contact page. You can also read the heat-pump installation checklist.
